Terms and conditions
Welcome to Mk Aquarium Orbit! These Terms and Conditions ("Terms") govern your access to and use of the Mk Aquarium Orbit website, services, and any related applications (collectively referred to as the "Platform"). By using the Platform, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue your use of the Platform immediately.
1. Overview
Mk Aquarium Orbit provides an online platform for customers to purchase aquarium supplies, fish, and related accessories. By accessing or using our Platform, you acknowledge and agree that Mk Aquarium Orbit is solely a facilitator and not a direct supplier of all items listed. We partner with local suppliers and retailers to fulfill your orders.
2. Eligibility
By using the Platform, you affirm that you are at least 18 years old or have obtained parental or guardian consent to access and use the Platform. If you violate any provision of these Terms, your access to the Platform may be restricted or terminated.
3. User Responsibilities
In connection with the Aquarium Sites, you will not:
- Ensure that all information provided during registration or at checkout is accurate and complete.
- Maintain the confidentiality of your account credentials, and promptly notify us of any unauthorized use of your account.
- Avoid using the Platform for fraudulent or unlawful purposes.
You agree not to:
- Upload malicious software or harmful files.
- Disrupt the functionality or security of the Platform.
- Attempt unauthorized access to any part of the Platform.
4. User Responsibilities
- All orders are subject to product availability. If an item is unavailable, we may substitute it with an equivalent product or notify you for further instructions.
- Delivery times are estimates and may vary based on location, demand, or unforeseen circumstances.
- Users are responsible for ensuring accurate delivery information is provided. Mk Aquarium Orbit is not liable for failed deliveries due to incorrect details.
5. Payments
- Payments can be made using various methods supported on the Platform, including credit/debit cards, UPI, and wallet payments.
- By completing a transaction, you authorize Mk Aquarium Orbit to process the payment for the specified amount.
- We use secure third-party payment gateways for processing and do not store your payment details.
6. Return and Refund Policy
- Returns or refunds may only be requested for eligible items. Please refer to our Return Policy page for detailed guidelines
- Refunds will be processed within [Insert Timeline] days once the returned item passes quality inspection.
- Shipping charges, if applicable, are non-refundable.
7. Intellectual Property Rights
All content on the Platform, including but not limited to text, graphics, logos, and software, is the property of Mk Aquarium Orbit and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of this content is prohibited.
8. Third-Party Links
The Platform may include links to third-party websites or services. Mk Aquarium Orbit does not control, endorse, or assume responsibility for any third-party content or services. Access such links at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, Mk Aquarium Orbit and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from:
- Errors in product descriptions or pricing
- Delays or disruptions in service.
- Any unauthorized use of the Platform.
9. Changes to Terms
Mk Aquarium Orbit reserves the right to modify these Terms at any time without prior notice. Any changes will be posted on this page, and continued use of the Platform implies acceptance of the updated Terms
9. Contact Information
If you have any questions about these Terms or need assistance, please contact us:
For customer service inquiries, please review Your Account Settings, visit Aquarium's Help Center.